Digital Membership Cards at Bishop Museum
What "Going Digital" Means
Instant Access and History Review: Whether you’re a guest or a member reserving tickets or registering for events online, your account allows you to review your purchase history and receipts, ensuring everything is at your fingertips.
Digital Membership Card Rollout: All existing members who haven’t yet downloaded their new digital membership card were sent an email on November 9th 2023, inviting them to do so. If you haven’t found the email, please check your inbox and junk mail, or access it through your online profile.
Eco-friendly and Convenient: In line with our commitment to sustainability, we no longer offer physical membership cards, except for Stewardship Circle memberships. Members can easily screenshot and print their digital membership cards or simply use a valid photo ID for museum entrance.
Member Support: For any assistance regarding your Digital Membership Card, including how to confirm if a card has been emailed or installed, or how to trigger the email again, our team is here to help. We will soon update this guide with detailed instructions on managing your digital card through our new ticketing platform, Altru.
Membership Portal
We are also working to improve the membership and online user experience with a Membership Portal that will be accessible at BishopMuseum.org, launching in Spring 2022. The Membership Portal will provide an interface where members can view their membership status and contact information on file, recent online transactions, and program and event registrations. Additionally, exclusive content will be delivered and accessible through this portal – no more digging through emails and junk and spam folders!
IMPORTANT NOTE: Your digital membership card will be emailed to you and your email address on file will be your login to the Membership Portal. Contact us at Membership@BishopMuseum.org if you are unsure whether we have your preferred email on file.
We have listed some FAQs below with more details on digital membership cards. If you have a question that’s not answered here, please send us an email at Membership@BishopMuseum.org.
FAQ
- Digital membership cards are accessible as soon as membership is purchased or renewed
- Digital membership cards can be downloaded to your smart phone or mobile device or printed at home
- Your membership status and card will update in real time when you renew online
- Members can review their name on file and membership status at any time
- Each adult member will have their own individual card
- No more waiting for a card to arrive in the mail, for a seamless entrance into Bishop Museum!
In March 2022 all active members with an email address on file received a “launch” email from Membership@BishopMuseum.org with a link to their digital membership card.
After the initial launch email, new and renewing members moving forward will be automatically enrolled in the digital membership card. Members that purchase membership online or at the Admission Desk will receive an email with a link to the digital membership card as soon as the transaction is complete. Memberships purchased by mailed check will receive an email with a link to the digital membership card the morning after payment is processed.
Contact us at Membership@BishopMuseum.org if you are unsure whether we have your preferred email on file.
Email us at Membership@BishopMuseum.org, and we can send you an updated link.
The primary member for each membership with an email address on file will receive an email that includes a link to their digital membership card. The email will include the link to the digital membership card for the secondary member, when applicable. Primary members should forward the email to the secondary member so they can download their card to their own device. Children under 18 included in the membership will not receive an individual digital membership card.
Only primary members and secondary members (when applicable) will receive an individual digital membership card.
Options for saving your digital membership card:
- Upload the digital membership card to your google wallet or apple pay.
- Download as a PDF to your mobile device.
- Download and print from a computer.
The digital membership card can be saved as a PDF on any mobile device, or can be downloaded and printed at home.
The digital membership card can be downloaded and printed at home.
Stewardship Circle Members will still receive a deluxe membership card in addition to a digital membership card.
