Health & Safety

Updated: September 23, 2020

Bishop Museum to Reopen Thursday, Sept. 24

In accordance with the latest mandates from City and State officials, Bishop Museum will reopen for business beginning Thursday, September 24.

For the safety of our guests and employees, the following new health and safety protocols will be in effect:

  • All visitors age five and older will be asked to undergo a temperature check prior to entering the Museum’s campus. Anyone displaying a temperature of 100.4°F and above will not be allowed entry and will be refunded any admission fees.

  • Visitors age five and older must wear face masks at all times while on campus. Face masks must cover both the nose and mouth. The following will not be allowed: the use of face shields without face masks; gaiters; face masks with valves.

  • Group sizes must be five persons or less, with no exceptions.

In addition to the above, the following protocols will continue to be in effect:

  • Visitors are encouraged to purchase timed tickets online, at BishopMuseum.org/Tickets.

  • All buildings’ maximum posted capacities must be adhered to. Visitors are encouraged to enjoy self-directed exploration within the Museum’s indoor spaces, and more interactive experiences on the Museum’s Great Lawn.

  • All visitors must practice social distancing of at least 6’ between all persons.
Updated: August 26, 2020

Aloha – In accordance with Mayor Caldwell’s “Stay-at-Home/Work-from-Home” order for the City and County of Honolulu effective Thursday, August 27, 2020, Bishop Museum will be temporarily closed until further notice. Please check back here and follow us at @BishopMuseum for continual updates and content from Hawaiʻi’s Museum. Mahalo nui loa and we hope to welcome you back to the museum, soon.

Updated: June 12, 2020, 10 a.m.

The safety and health of our visitors and employees remains our highest priority. New measures have been enacted to keep the Museum a safe place to visit and work. 

What we’re doing 

We’ve implemented additional measures to ensure the well-being of our guests and employees:

  • We’ve limited our daily capacity of visitors to no more than 500, total.

  • We’re asking that visitors purchase their tickets online to minimize person-to-person contact with our staff.

  • Increased the frequency of cleaning and disinfecting across our campus.

  • Installed additional hand sanitizing and outdoor hand washing stations.

  • Installed plexiglass shields at our admissions desk and in the Café by Highway Inn counter. 

What we’re asking visitors to do 

Ensuring good health is a community effort, and we’re asking for your kōkua to take the same preventative measures you’d take in any other public space:

  • Please stay at home if you’re not feeling well.

  • All visitors over the age of five will be required to wear face coverings while on campus.

  • Please follow all Museum health and safety signage and protocol.

  • Please wash your hands frequently and thoroughly with soap and water for at least 20 seconds, and use hand sanitizer when handwashing isn’t possible.

  • While visiting the Museum, find opportunities to spread out and explore quieter exhibition spaces, and head outside to experience our new Outdoor Museum. 

Mahalo nui loa for your continued support, and please enjoy your visit to Bishop Museum. We look forward to serving you.

Updated: March 17, 2020, 12 p.m.

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Updated: March 16, 2020, 6 p.m.

 

With the health and safety of our employees, volunteers, guests, and the community in mind, we’ve made the decision to temporarily close the Museum to the public.
 
We’ll continue to keep you informed of any changes to our operations, which includes our eventual plans to reopen the Museum, and restart our programs, activities, and events.
 
Please also follow us on Facebook, Instagram, Twitter, and LinkedIn for further updates, news, and stories on how our work to preserve and perpetuate the history, culture, and natural sciences of Hawaiʻi continues.
 
Mahalo and we look forward to welcoming you back to Bishop Museum soon.
 
 
Updated: March 16, 2020, 9 a.m.
 
 
A Message for our Bishop Museum ʻOhana 

Thank you for your support of Bishop Museum. The health and safety of our employees, volunteers, and guests is our top priority. We’ve been closely monitoring COVID-19 updates and the public health recommendations from the Hawaiʻi State Department of Health, our travel partner the Hawaiʻi Tourism Authority, as well as the Centers for Disease Control and Prevention. Based on this guidance, we’ve taken steps to maintain the cleanliness of our campus and reduce the risk of illness, so that Bishop Museum continues to be a safe place to work and visit. 

At this time, Bishop Museum remains open to the public for self-guided exploration. This includes Hawaiian Hall, Pacific Hall, the Castle Memorial Building, the Science Adventure Center, Science on a Sphere in the Planetarium lobby, and our current exhibits, Mai Kinohi Mai: Surfing in Hawaiʻi and Spineless Wonders: Rising from the Deep, as well the installation, Where Art & Science Meet: Honolulu Printmakers. Weʻre continuing with normal hours of operation until further notice. 

With the health and safety of our employees, volunteers, guests, and the community in mind, we’ve suspended the following group-oriented activities:

  • Daily programs including tours, Hot Spot demonstrations, and Planetarium shows
  • Public programs including the Living Culture series of programs and workshops
 
Additionally, the following will be suspended or cancelled:
 
  • March 2020 and April 2020 events
  • All school and visitor groups reservations
 

We’re also suspending our Library & Archives public access hours until further notice.

We thank you for your patience and understanding, and look forward to serving you again through these tours, programs, and events, in the near future. 

What we’re doing to ensure your health and safety 

We’ve implemented additional measures to help ensure the well-being of our employees and guests: 

  • Increasing the frequency of cleaning and disinfecting across our campus, including sanitizing any touchable displays, railings, handles, buttons, and other surfaces, especially in high-traffic areas. 
  • Asking all staff to practice good health habits, including washing their hands thoroughly with soap and water for at least 20 seconds, and using hand sanitizer. 
  • Postponing staff travel to countries that have active travel alerts. 
  • Asking any staff who aren’t feeling well to stay at home.
  • Asking staff to temporarily halt social greeting norms such as shaking hands, embracing, etc. 
 

What we’re asking visitors to do 

Ensuring continued good health and safety is a community effort, and we’re asking for your kōkua to please take the same preventative measures you’d take in any other public space, such as your workplace or school: 

  • Please stay at home if you’re not feeling well. 
  • Please follow all Museum health and safety signage and protocol. 
  • Please wash your hands thoroughly with soap and water for at least 20 seconds, and use hand sanitizer. 
  • Please be attentive if our guest relations staff share any guidance related to ensuring a safe visit. 
  • While visiting the Museum, find opportunities to spread out and explore quieter exhibition spaces you’ve never experienced before.
 

We want to ensure you have a safe, positive, and enjoyable experience at our museum; to that end, please contact us with any questions or concerns you may have. Also, please follow us on Facebook, Instagram, Twitter, and LinkedIn to see how we’re continuing our work to preserve and perpetuate Hawai‘i’s history, culture, and natural sciences.

Mahalo nui loa for your continued support, and please enjoy your visit at Bishop Museum. We look forward to serving you. 

Be a Part of Our Story

Celebrate the extraordinary history, culture, and environment of Hawaiʻi and the Pacific with a gift to Bishop Museum. As a partner in the Museum’s work, you can help to sustain vital collections, research, and knowledge, and inspire exploration and discovery with a tax-deductible donation.