Membership FAQ

Is membership transferable between adults or children?

No, benefits are for the Primary Adult and/or Second Adult (if applicable) listed by name on the account, and children must be named as well. Benefits are non-transferable to another adult if second adult named on the membership account is not present, and the same applies for children.

If I have questions about Membership whom do I contact?

You can call the Membership Office at 808.847.8296 or by email at membership@bishopmuseum.org and we will be happy to answer any questions.

What benefits are included with my membership?

Please click here for a full list of member benefits.

How long will it take for my new membership cards and package to arrive?

Your new membership package and permanent member cards will arrive by United States Postal Service within 7-10 business days (30 days for Amy Greenwell Garden members).

If I am a member, but am not able to visit Bishop Museum, can my children come without me?

Bishop Museum membership is non-transferable, and the adult (parent or grandparent) whose name is on the membership card must accompany their children when visiting the Museum.

If I am a member, will I need to bring a photo ID when I visit the Museum?

Yes, the front desk will ask for a photo ID to verify your identity along with the membership card.

As a Patron level member (or above), do I need to accompany my guests to the Museum?

Yes, membership is non-transferable and the member whose name appears on the membership card must accompany guests when visiting the Museum. Two guests per membership account are permitted.

I am a Patron member (or above), can I bring two guests with me to the next Member Preview or Traditions of the Pacific event?

Members at the Patron level or above are permitted free admission to Bishop Museum & Planetarium for two guests during the Museum’s business hours only (when accompanied by the member). Guests are not permitted for after-hours Museum programming, including Member Previews, Traditions of the Pacific lectures and workshops, and other after hours member programming unless otherwise specified.

Do you offer gift memberships?

Yes! Gift memberships can be purchased online or by calling 808.847.8296. Gift memberships are perfect for Christmas, birthdays, graduations and any other special occasion. Please have the name, address, phone, and email for your gift recipient ready to ensure a smooth transaction. If you don’t have this information handy, we suggest you purchase a Bishop Museum gift card instead, which can be used later to purchase a membership. To purchase a gift card, call the Shop Pacifica at 808.848.4158.

Why don’t you offer kama‘āina or military discounts on membership?

Our membership program was created with our kama‘āina residents in mind. Our membership prices are determined by our current kama‘āina/military admission rates to make sure that membership remains a great value for our visitors and especially for the people of Hawai‘i.

Can I pay my membership dues with a gift of stock?

Bishop Museum welcomes gifts of stock. To facilitate a smooth transaction, please call Paddy Kauhane at 808.848.4195 or email at paddy@bishopmuseum.org to notify the Museum of your stock gift prior to transfer.

How does my membership support Bishop Museum?

Your annual membership dues directly help to sustain the Museum’s daily operating costs. Your membership support also enables the Museum to maintain and develop its exhibitions, educational programming, and the care of its vast collections of over 25 million cultural and natural artifacts.

Is the Museum wheelchair accessible?

Yes, all main exhibit spaces and galleries are whellchair accessible, including Hawaiian Hall, Pacific Hall, the first and second floors of the Harold K.L. Castle Memorial Building, the Richard T. Mamiya Science Adventure Center, the Sports Hall of Fame in the Pākī building, as well as the Planetarium, Shop Pacifica, and Café.

How do I utilize my ASTC Passport Program benefits?

As a Patron member or above, your Bishop Museum membership card is printed with an ASTC logo on the right hand side. Simply show your Bishop Museum membership card and photo ID at any participating institution for free or discounted admission benefits. Please note that each ASTC Passport Program participant sets the parameters of their participation, thus benefits vary and restrictions may apply. Click here to view a list of ASTC Passport Program participating science and technology centers.

Is membership transferable?

Membership is non-transferable from one household to another. However, if you have questions about name changes on your membership record, please contact the Membership Office at 808.847.8296.

Can I apply paid general admission fees toward my own Museum membership?

Yes, general admission fees can be applied towards any Bishop Museum membership level within seven days with an accompanying receipt.

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1525 Bernice Street, Honolulu, Hawai‘i   96817    Phone: 808.847.3511    Fax: 808.848.4147

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Membership Rate and Level Changes - 2013

Why have you raised your membership rates?

Our membership program is growing to better meet the Museum’s operational needs. In order to keep up with our growing schedule of high quality exhibits and educational programs, we have increased membership rates to help sustain the Museum’s daily operations and to better serve our community. For example, in 2013, you can look forward to a newly renovated digital Planetarium, the Xtreme Bugs travelling exhibition, a Science Alive! festival on March 17, and of course, the Grand Unveiling of Pacific Hall in September!

When was the last membership rate increase? It seems like rates just went up.

Our last membership rate increase was in 2009 in conjunction with the opening of Hawaiian Hall. The Senior level membership rate has not increased since 2004.

I am a Family & Friends member, but you’ve discontinued my membership level. What happens to me now?

As a valued Family & Friends member, your current membership benefits will remain in effect through your expiration date. When it’s time to renew, we hope you’ll consider renewing as a Patron ($120) to enjoy benefits like two guests per visit, invitations to Museum After Dark, and a 20% discount in the Museum’s gift shops and Café Pulama. Or, you can renew at the Dual/Family ($85) level to continue to enjoy the Museum with your immediate family.

How many children does my membership cover?

All memberships at the Dual/Family ($85) or above cover a maximum of six children from one household. Children do not receive membership cards, but their first names and ages can be added to our database for reference. Children under 16 must be accompanied by their parents.

How does the “two guests per visit” benefit work?

It’s simple! Simply present your membership card and photo ID to admit two guests with each visit to the Museum (valid at the Patron ($120) level and above). Guests must be accompanied by a member. Please note that the guest benefit does not apply to admission for Museum programs and events.

Why has the Charles Reed Bishop Society moved from $1,000 to $5,000?

When the Charles Reed Bishop Society ($1,000 annual giving level) was created in 2008, it represented a dramatic leap for the Museum’s membership program, and we never imagined the outpouring of support that would follow! Now, four years later, we have introduced new membership levels that will enable us to better recognize and care for our generous premier members and create more unique opportunities for engagement with the Museum’s staff and collections. It seemed most fitting that our visionary founder, Charles Reed Bishop, be honored near the top of the program beside his beloved Princess Pauahi, the Museum’s namesake.

Why is my membership card a different color than my neighbor’s membership card?

Bishop Museum has updated the look and feel of its membership cards effective January 1, 2013. All Bishop Museum membership cards are valid through their expiration date, regardless of look and feel.